Posted:  07 Nov 2008 07:02
	Registered User Currently Offline	Posts:  3 Join Date: Nov 2008
I'm evaluating your product. I installed and configured Sysax sshd on XP. SSH works from a Linux Box. SSH is failing from OS X Here is the dubugging output Thanks! 10:36:24 PM: [NOTE] FTP server started - listening on port 22 10/09/2008 10:36:24 PM: [NOTE] Browser based administration interface started 10/09/2008 10:36:35 PM: [NOTE] Connection (10.211.55.2) logged into windows account don 10/09/2008 10:36:37 PM: [NOTE] Connection from 10.211.55.2 disconnected 10/09/2008 10:36:43 PM: [WARN] Connection from 10.211.55.2 rejected - windows authentication failed for user don 10/09/2008 10:36:45 PM: [NOTE] Connection (10.211.55.2) logged into windows account don 10/09/2008 10:36:45 PM: [FAIL] An error occured during key exchange unrecognizable run req 10/09/2008 10:36:45 PM: [NOTE] Connection from 10.211.55.2 disconnected 10/09/2008 10:36:53 PM: [WARN] Connection from 10.211.55.2 rejected - windows authentication failed for user don 10/09/2008 10:36:55 PM: [NOTE] Connection (10.211.55.2) logged into windows account don 10/09/2008 10:36:55 PM: [FAIL] An error occured during key exchange unrecognizable run req 10/09/2008 10:36:55 PM: [NOTE] Connection from 10.211.55.2 disconnected rift:~ don$ ssh 10.211.55.4 ssh: connect to host 10.211.55.4 port 22: Connection refused rift:~ don$ ssh 10.211.55.4 don@10.211.55.4's password: Received disconnect from 10.211.55.4: 2: disconnecting rift:~ don$ ssh -vv 10.211.55.4 OpenSSH_5.1p1, OpenSSL 0.9.7l 28 Sep 2006 debug1: Reading configuration data /Users/don/.ssh/config debug1: Reading configuration data /etc/ssh_config debug2: ssh_connect: needpriv 0 debug1: Connecting to 10.211.55.4 [10.211.55.4] port 22. debug1: Connection established. debug1: identity file /Users/don/.ssh/identity type -1 debug2: key_type_from_name: unknown key type '-----BEGIN' debug2: key_type_from_name: unknown key type '-----END' debug1: identity file /Users/don/.ssh/id_rsa type 1 debug1: identity file /Users/don/.ssh/id_dsa type -1 debug1: Remote protocol version 2.0, remote software version SysaxSSH_1.0 debug1: no match: SysaxSSH_1.0 debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.1 debug2: fd 3 setting O_NONBLOCK debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug2: kex_parse_kexinit: diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1 debug2: kex_parse_kexinit: ssh-rsa,ssh-dss debug2: kex_parse_kexinit: aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,arcfour128,arcfour256,arcfour,aes192-cbc,aes256-cbc,rijndael-cbc@lysator.liu.se,aes128-ctr,aes192-ctr,aes256-ctr debug2: kex_parse_kexinit: aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,arcfour128,arcfour256,arcfour,aes192-cbc,aes256-cbc,rijndael-cbc@lysator.liu.se,aes128-ctr,aes192-ctr,aes256-ctr debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: none,zlib@openssh.com,zlib debug2: kex_parse_kexinit: none,zlib@openssh.com,zlib debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: first_kex_follows 0 debug2: kex_parse_kexinit: reserved 0 debug2: kex_parse_kexinit: diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1 debug2: kex_parse_kexinit: ssh-rsa,ssh-dss debug2: kex_parse_kexinit: aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,arcfour,aes192-cbc,aes256-cbc,rijndael-cbc@lysator.liu.se,aes128-ctr,aes192-ctr,aes256-ctr debug2: kex_parse_kexinit: aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,arcfour,aes192-cbc,aes256-cbc,rijndael-cbc@lysator.liu.se,aes128-ctr,aes192-ctr,aes256-ctr debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: zlib,none debug2: kex_parse_kexinit: zlib,none debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: first_kex_follows 0 debug2: kex_parse_kexinit: reserved 0 debug2: mac_setup: found hmac-md5 debug1: kex: server->client aes128-cbc hmac-md5 none debug2: mac_setup: found hmac-md5 debug1: kex: client->server aes128-cbc hmac-md5 none debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP debug2: dh_gen_key: priv key bits set: 109/256 debug2: bits set: 1034/2048 debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY debug1: Host '10.211.55.4' is known and matches the RSA host key. debug1: Found key in /Users/don/.ssh/known_hosts:14 debug2: bits set: 1025/2048 debug1: ssh_rsa_verify: signature correct debug2: kex_derive_keys debug2: set_newkeys: mode 1 debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug2: set_newkeys: mode 0 debug1: SSH2_MSG_NEWKEYS received debug1: SSH2_MSG_SERVICE_REQUEST sent debug2: service_accept: ssh-userauth debug1: SSH2_MSG_SERVICE_ACCEPT received debug2: key: /Users/don/.ssh/identity (0x0) debug2: key: /Users/don/.ssh/id_rsa (0x103220) debug2: key: /Users/don/.ssh/id_dsa (0x0) debug1: Authentications that can continue: publickey,password debug1: Next authentication method: publickey debug1: Trying private key: /Users/don/.ssh/identity debug1: Offering public key: /Users/don/.ssh/id_rsa debug2: we sent a publickey packet, wait for reply debug1: Authentications that can continue: publickey,password debug1: Trying private key: /Users/don/.ssh/id_dsa debug2: we did not send a packet, disable method debug1: Next authentication method: password don@10.211.55.4's password: debug2: we sent a password packet, wait for reply debug1: Authentication succeeded (password). debug1: channel 0: new [client-session] debug2: channel 0: send open debug1: Requesting no-more-sessions@openssh.com debug1: Entering interactive session. debug2: callback start debug2: client_session2_setup: id 0 debug2: channel 0: request pty-req confirm 1 debug2: channel 0: request shell confirm 1 debug2: fd 3 setting TCP_NODELAY debug2: callback done debug2: channel 0: open confirm rwindow 0 rmax 32768 Received disconnect from 10.211.55.4: 2: disconnecting rift:~ don$

Posted:  07 Nov 2008 07:06   Last Edited By: sysaxsupport
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
What version of OS X are you using? This looks very similar to a problem we have seen before. ------------------------------------------------ Managed File Transfer Solutions!

Posted:  07 Nov 2008 07:09
	Registered User Currently Offline	Posts:  3 Join Date: Nov 2008
I'm using OS X 10.5.5. I have a few other macs running older version of 10.5 and 10.3 which I haven't tried yet. Hopefully there's some flags we can pass to ssh to make it work? Let me know what we need to do track this down. Thanks!

Posted:  07 Nov 2008 07:12   Last Edited By: sysaxsupport
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
We have a new product update that should make the server more compatible with older ssh2 clients. You can download this from the sysax.com website. Hopefully this should resolve the connection problem that you are seeing. ------------------------------------------------ Automate FTP using Secure File Transfer

Posted:  07 Nov 2008 07:17
	Registered User Currently Offline	Posts:  3 Join Date: Nov 2008
I uninstalled the existing version and download and installed 4.3 RC4. I am experiencing a similar problem as before, I can't log in from OS X 10.5.5 I *am* able to log in with putty from windows I *am* able to log in from an old version of ssh on SuSE 10.0 OpenSSH_4.1p1, OpenSSL 0.9.7g 11 Apr 2005 Is there an ssh option I can try in OX? rift:~ don$ ssh -v 10.211.55.4 OpenSSH_5.1p1, OpenSSL 0.9.7l 28 Sep 2006 debug1: Reading configuration data /Users/don/.ssh/config debug1: Reading configuration data /etc/ssh_config debug1: Connecting to 10.211.55.4 [10.211.55.4] port 22. debug1: Connection established. debug1: identity file /Users/don/.ssh/identity type -1 debug1: identity file /Users/don/.ssh/id_rsa type 1 debug1: identity file /Users/don/.ssh/id_dsa type -1 debug1: Remote protocol version 2.0, remote software version SysaxSSH_1.0 debug1: no match: SysaxSSH_1.0 debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.1 debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: server->client aes128-cbc hmac-md5 none debug1: kex: client->server aes128-cbc hmac-md5 none debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY debug1: Host '10.211.55.4' is known and matches the RSA host key. debug1: Found key in /Users/don/.ssh/known_hosts:14 debug1: ssh_rsa_verify: signature correct debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: SSH2_MSG_NEWKEYS received debug1: SSH2_MSG_SERVICE_REQUEST sent debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: publickey,password debug1: Next authentication method: publickey debug1: Trying private key: /Users/don/.ssh/identity debug1: Offering public key: /Users/don/.ssh/id_rsa debug1: Authentications that can continue: publickey,password debug1: Trying private key: /Users/don/.ssh/id_dsa debug1: Next authentication method: password don@10.211.55.4's password: debug1: Authentication succeeded (password). debug1: channel 0: new [client-session] debug1: Requesting no-more-sessions@openssh.com debug1: Entering interactive session. Received disconnect from 10.211.55.4: 2: disconnecting 10/20/2008 08:03:02 PM: [NOTE] FTP server started - listening on port 22 10/20/2008 08:03:02 PM: [NOTE] Browser based administration interface started 10/20/2008 08:03:18 PM: [NOTE] Connection (10.211.55.2) logged into windows account don 10/20/2008 08:03:18 PM: [FAIL] An error occured during key exchange unrecognizable run req 10/20/2008 08:03:18 PM: [NOTE] Connection from 10.211.55.2 disconnected If it would help you to have access to a machine running OS X 10.5.5, let me know and I can set you up with an account to ssh into a machine for testing.

Posted:  07 Nov 2008 07:20
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
Is it okay to ship you a debug version of the server? That way, you can simply send us back the debug log of the connection problem.

Posted:  07 Nov 2008 07:23
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
That would be great.

Posted:  07 Nov 2008 07:28   Last Edited By: sysaxsupport
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
You can download a debug version of the server daemon After unzipping, stop the server, rename the sysaxservd.exe executable in the installation folder to something else and place the debug version of sysaxservd.exe into the installation folder. Restart the server and try to connect. Since this is going to run as a windows service, the debug log file will be generated in your windows\system32 folder as Oct_24_2008_12_00_28_debuglog.txt. Please send us this debug log file and the server log.

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