Posted:  08 Nov 2008 13:12
	Registered User Currently Offline	Posts:  6 Join Date: Nov 2008
Is there any way to enable more detailed logging for troubleshooting? We have been attempting to get connectivity from our mainframe to this server without success and my demo period will expire shortly. Is it possible to extend the demo for a short period until we are certain that this is the product that we will purchase?

Posted:  08 Nov 2008 13:13
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
I will be happy to help you with this. Can you send us a copy of the existing log file? We can ship you a debug version of the product if needed. I believe the only way to extend the trial is to install the product on a different computer.

Posted:  08 Nov 2008 13:14
	Registered User Currently Offline	Posts:  6 Join Date: Nov 2008
8/27/2007 10:56:1 NOTE: FTP server started - listening on port 990 8/27/2007 10:57:6 NOTE: Connection from 172.30.230.120 disconnected 8/27/2007 10:57:45 NOTE: FTP server stopped 8/27/2007 10:57:45 NOTE: FTP server started - listening on port 990 8/27/2007 10:57:50 NOTE: FTP server stopped 8/27/2007 10:57:52 NOTE: FTP server started - listening on port 990 8/27/2007 11:17:36 NOTE: Connection from 172.30.230.185 disconnected 8/27/2007 11:19:21 NOTE: Connection from 172.30.230.185 disconnected 8/28/2007 11:16:25 NOTE: Connection from 172.30.248.24 forcibly disconnected by server 8/28/2007 11:16:25 NOTE: FTP server stopped 8/28/2007 11:16:28 NOTE: FTP server started - listening on port 990 8/28/2007 13:50:6 NOTE: Connection from 172.30.248.24 disconnected 8/28/2007 13:51:33 NOTE: Connection from 172.30.248.24 disconnected 8/29/2007 12:8:23 NOTE: FTP server stopped 8/29/2007 12:8:24 NOTE: FTP server started - listening on port 990 8/29/2007 12:11:20 WARN: Connection from 172.30.248.24 rejected - client IP address is not permitted to connect 8/29/2007 12:12:42 NOTE: FTP server stopped 8/29/2007 12:12:42 NOTE: FTP server started - listening on port 990 8/29/2007 12:12:44 NOTE: FTP server stopped 8/29/2007 12:12:45 NOTE: FTP server started - listening on port 990 8/29/2007 12:13:48 NOTE: Connection from 172.30.248.24 disconnected 8/29/2007 12:22:31 NOTE: FTP server stopped 8/29/2007 13:0:32 NOTE: FTP server started - listening on port 990 8/29/2007 13:17:5 NOTE: Connection from 172.30.248.24 disconnected 8/29/2007 13:26:5 NOTE: Connection from 172.30.248.24 disconnected 8/29/2007 13:31:6 NOTE: Connection from 172.30.248.24 disconnected 8/29/2007 13:37:47 NOTE: Connection from 172.30.223.142 disconnected 8/29/2007 13:39:18 NOTE: Connection from 172.30.223.142 disconnected 8/29/2007 13:39:51 NOTE: Connection from 172.30.223.142 disconnected 8/30/2007 12:17:24 NOTE: Connection from 172.30.248.24 disconnected 8/30/2007 13:6:34 NOTE: Connection from 172.30.230.120 disconnected 8/30/2007 13:10:33 NOTE: Connection from 172.30.230.120 disconnected 8/30/2007 13:10:58 NOTE: Connection from 172.30.230.120 disconnected 8/30/2007 13:11:25 NOTE: Connection from 172.30.230.120 logged into account ftpstest 8/30/2007 13:11:40 NOTE: Connection from 172.30.230.120 disconnected 8/30/2007 13:13:39 NOTE: Connection from 172.30.230.120 logged into account ftpstest 8/30/2007 13:14:18 NOTE: Connection from 172.30.230.120 disconnected 8/30/2007 13:19:20 NOTE: Connection from 172.30.223.166 disconnected 8/30/2007 13:20:20 NOTE: Connection from 172.30.223.166 disconnected 8/30/2007 14:8:40 NOTE: Connection from 172.30.248.24 disconnected 8/31/2007 9:46:8 NOTE: Connection from 172.30.248.24 disconnected 8/31/2007 10:25:57 NOTE: Connection from 172.30.248.24 disconnected 8/31/2007 10:30:58 NOTE: Connection from 172.30.248.24 disconnected 8/31/2007 10:36:17 NOTE: Connection from 172.30.248.24 disconnected 9/4/2007 7:14:15 NOTE: FTP server started - listening on port 990 9/5/2007 11:2:56 NOTE: Connection from 172.30.248.24 disconnected 9/5/2007 11:8:44 NOTE: Connection from 172.30.248.24 disconnected 9/5/2007 11:16:56 NOTE: FTP server stopped 9/5/2007 11:16:57 NOTE: FTP server started - listening on port 2021 9/5/2007 11:17:55 NOTE: Connection from 172.30.230.130 logged into account ftpstest 9/5/2007 11:17:59 NOTE: Connection from 172.30.230.130 disconnected 9/5/2007 11:22:42 NOTE: Connection from 172.30.230.130 disconnected 9/5/2007 11:29:5 NOTE: Connection from 172.30.248.24 disconnected 9/5/2007 11:47:59 NOTE: Connection from 172.30.248.24 disconnected 9/5/2007 11:53:1 NOTE: Connection from 172.30.248.24 disconnected 9/5/2007 12:2:19 NOTE: Connection from 172.30.248.24 disconnected 9/6/2007 8:7:35 NOTE: Connection from 172.30.248.24 disconnected 9/6/2007 8:17:18 NOTE: Connection from 172.30.248.24 disconnected 9/6/2007 8:24:20 NOTE: Connection from 172.30.248.24 disconnected 9/6/2007 8:30:52 NOTE: Connection from 172.30.223.222 disconnected 9/6/2007 8:31:15 NOTE: Connection from 172.30.223.222 disconnected 9/6/2007 8:31:35 NOTE: Connection from 172.30.223.222 disconnected 9/6/2007 8:31:58 NOTE: Connection from 172.30.223.222 disconnected 9/6/2007 8:32:15 NOTE: Connection from 172.30.223.222 disconnected 9/6/2007 8:32:27 NOTE: Connection from 172.30.223.222 disconnected 9/10/2007 10:10:55 NOTE: FTP server stopped 9/10/2007 10:10:56 NOTE: FTP server started - listening on port 2021 9/10/2007 10:28:27 NOTE: Connection from 172.30.230.111 disconnected 9/10/2007 10:28:57 NOTE: Connection from 172.30.230.111 logged into account ftpstest 9/10/2007 10:29:11 NOTE: Connection from 172.30.230.111 disconnected 9/10/2007 10:57:21 NOTE: Connection from 172.30.223.238 disconnected 9/10/2007 11:3:49 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 11:5:32 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 11:8:41 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 11:9:45 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 11:12:13 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 11:29:44 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 11:42:10 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 11:44:39 NOTE: Connection from 172.30.248.24 disconnected 9/10/2007 12:45:38 NOTE: Connection from 172.30.248.24 disconnected 9/11/2007 10:20:54 NOTE: Connection from 172.30.248.24 disconnected 9/11/2007 12:29:41 NOTE: Connection from 172.30.248.24 disconnected 9/11/2007 12:31:30 NOTE: Connection from 172.30.248.24 disconnected 9/11/2007 12:39:34 NOTE: Connection from 172.30.248.24 disconnected 9/11/2007 15:26:20 NOTE: Connection from 172.30.248.24 disconnected 9/11/2007 15:49:26 NOTE: FTP server stopped 9/11/2007 15:49:26 NOTE: FTP server started - listening on port 2021 9/12/2007 5:43:56 NOTE: Connection from 172.30.248.24 disconnected 9/14/2007 17:9:17 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:22 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:27 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:32 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:37 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:42 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:47 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:54 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:9:59 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:4 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:9 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:14 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:19 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:24 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:29 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:34 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:39 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:44 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:49 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:10:54 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 17:14:6 NOTE: Connection from 172.30.250.26 disconnected 9/14/2007 23:24:30 NOTE: Connection from 172.30.250.26 disconnected 9/16/2007 10:44:59 NOTE: Connection from 172.30.248.24 disconnected 9/17/2007 8:29:11 NOTE: Connection from 172.30.248.24 disconnected 9/17/2007 9:31:15 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:16:24 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:20:27 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:21:9 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:35:31 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:37:38 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:39:0 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:40:16 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 7:42:5 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 8:9:33 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 8:9:53 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 8:15:28 NOTE: Connection from 172.30.248.24 disconnected 9/18/2007 8:47:30 NOTE: Connection from 172.30.230.132 logged into account ftpstest 9/18/2007 8:47:36 NOTE: Connection from 172.30.230.132 disconnected 9/19/2007 10:33:51 NOTE: FTP server stopped 9/19/2007 10:33:27 NOTE: FTP server started - listening on port 2021 9/20/2007 9:5:22 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 9:8:8 NOTE: Connection from 172.30.223.27 logged into account FTPStest 9/20/2007 9:13:10 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 9:17:50 NOTE: FTP server stopped 9/20/2007 9:17:51 ERROR:Could not listen on address: any and port: 990 because the combination is already in use 9/20/2007 9:17:51 ERROR:FTP server could not start - Check if another program is listening at port 990 9/20/2007 9:17:51 NOTE: FTP server stopped 9/20/2007 9:19:34 ERROR:Could not listen on address: any and port: 990 because the combination is already in use 9/20/2007 9:19:34 ERROR:FTP server could not start - Check if another program is listening at port 990 9/20/2007 9:19:34 NOTE: FTP server stopped 9/20/2007 9:20:12 ERROR:Could not listen on address: any and port: 990 because the combination is already in use 9/20/2007 9:20:12 ERROR:FTP server could not start - Check if another program is listening at port 990 9/20/2007 9:20:12 NOTE: FTP server stopped 9/20/2007 9:20:23 ERROR:Could not listen on address: any and port: 990 because the combination is already in use 9/20/2007 9:20:23 ERROR:FTP server could not start - Check if another program is listening at port 990 9/20/2007 9:20:23 NOTE: FTP server stopped 9/20/2007 9:57:58 NOTE: FTP server started - listening on port 990 9/20/2007 10:44:2 NOTE: Connection from 172.30.223.27 logged into account FTPStest 9/20/2007 10:45:22 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 10:47:21 NOTE: Connection from 172.30.223.27 logged into account FTPStest 9/20/2007 10:52:22 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 13:11:48 NOTE: Connection from 172.30.223.27 logged into account FTPStest 9/20/2007 13:12:20 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 13:12:21 NOTE: Connection from 172.30.230.132 disconnected 9/20/2007 13:12:23 NOTE: Connection from 172.30.230.132 disconnected 9/20/2007 13:13:2 NOTE: Connection from 172.30.230.132 disconnected 9/20/2007 13:13:17 NOTE: Connection from 172.30.223.27 logged into account FTPStest 9/20/2007 13:13:27 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 13:13:48 NOTE: Connection from 172.30.223.27 logged into account FTPStest 9/20/2007 13:13:57 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 13:14:22 NOTE: Connection from 172.30.230.132 disconnected 9/20/2007 13:14:39 NOTE: Connection from 172.30.230.132 disconnected 9/20/2007 13:16:11 NOTE: Connection from 172.30.230.132 logged into account ftpstest 9/20/2007 13:16:16 NOTE: Connection from 172.30.230.132 disconnected 9/20/2007 13:17:13 NOTE: Connection from 172.30.223.27 logged into account FTPStest 9/20/2007 13:17:27 NOTE: Connection from 172.30.223.27 disconnected 9/20/2007 13:17:30 NOTE: Connection from 172.30.230.132 logged into account ftpstest 9/20/2007 13:20:11 NOTE: Connection from 172.30.230.132 disconnected

Posted:  08 Nov 2008 13:15
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
Which protocol are you setting up the server for? SSH, SSL or regular FTP? Is there a way to verify connectivity without using the mainframe FTP client? It looks like the connections are getting accepted but files are not getting transferred.

Posted:  08 Nov 2008 13:16
	Registered User Currently Offline	Posts:  6 Join Date: Nov 2008
We are connecting via FTP over SSL on port 990. I was able to test the connectivity using CoreFtp lite. I have sent the mainframe administrator a certificate and am waiting for him to report back. Once we have registered the product, are we able to extend the certificate expiration date or is that fixed?' CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.

Posted:  08 Nov 2008 13:17
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
Ok. Since you are able to connect using CoreFTP lite, we will need to debug the specific case of using the FTP client that is installedin the mainframe. Do you know if this FTP client is based on Openssl. Also, is the mainframe connecting correctly using regular FTP? With respect to the certificate, are you referring to the SSL server certificate?

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