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Sysax Product Forums / Sysax Multi Server / General Discussion / Server cannot be started
Posted:  10 Dec 2010 01:18

When the Server is started, the message 'The Sysax multi Server will not start', and to contact support. In the control panel I had selected all the default ports and had selected the FTP server.

On some occasions the message 'Server is Running' appears, but when I go to the HTTPS interface the server is not running.

I thought this might be a port issue, and uninstalled some servers using other ports from my computer in case and restarted.

I turned off Norton Smart Firewall and Disabled Windows Firewall.

Any advise on finding what other prog might be using the port or other solution would be appreciated.

Below is copy of log file.

12/09/2010 10:18:37 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 10:18:39 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 10:18:39 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 10:18:39 PM: [NOTE] Browser based administration interface started
12/09/2010 10:18:39 PM: [NOTE] Local access to administration API is enabled
12/09/2010 10:18:39 PM: [NOTE] FTP server stopped
12/09/2010 10:42:07 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 10:42:09 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 10:42:09 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 10:42:09 PM: [NOTE] Browser based administration interface started
12/09/2010 10:42:09 PM: [NOTE] Local access to administration API is enabled
12/09/2010 10:42:09 PM: [NOTE] FTP server stopped
12/09/2010 10:42:43 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 10:42:45 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 10:42:45 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 10:42:45 PM: [NOTE] Browser based administration interface started
12/09/2010 10:42:45 PM: [NOTE] Local access to administration API is enabled
12/09/2010 10:42:45 PM: [NOTE] FTP server stopped
12/09/2010 10:44:38 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 10:44:39 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 10:44:39 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 10:44:39 PM: [NOTE] Browser based administration interface started
12/09/2010 10:44:39 PM: [NOTE] Local access to administration API is enabled
12/09/2010 10:44:39 PM: [NOTE] FTP server stopped
12/09/2010 10:45:10 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 10:45:11 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 10:45:11 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 10:45:11 PM: [NOTE] Browser based administration interface started
12/09/2010 10:45:11 PM: [NOTE] Local access to administration API is enabled
12/09/2010 10:45:11 PM: [NOTE] FTP server stopped
12/09/2010 10:45:23 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 10:45:25 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 10:45:25 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 10:45:25 PM: [NOTE] Browser based administration interface started
12/09/2010 10:45:25 PM: [NOTE] Local access to administration API is enabled
12/09/2010 10:45:25 PM: [NOTE] FTP server stopped
12/09/2010 10:45:46 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 10:45:48 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 10:45:48 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 10:45:48 PM: [NOTE] Browser based administration interface started
12/09/2010 10:45:48 PM: [NOTE] Local access to administration API is enabled
12/09/2010 10:45:48 PM: [NOTE] FTP server stopped
12/09/2010 11:02:00 PM: [NOTE] Starting Server. Protocols Enabled: FTP & FTPS Explicit(Port: 21),
12/09/2010 11:02:02 PM: [FAIL] Could not listen on address: any and port: 21 because the combination is already in use
12/09/2010 11:02:02 PM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/09/2010 11:02:02 PM: [NOTE] Browser based administration interface started
12/09/2010 11:02:02 PM: [NOTE] Local access to administration API is enabled
12/09/2010 11:02:02 PM: [NOTE] FTP server stopped
Posted:  17 Dec 2010 16:19
Same problem here. Is the sysax support team aware of this? Is there any documentation on the proper config?
Posted:  27 Dec 2010 18:31
orfeo, I received a similar error when I check the log file:

12/27/2010 10:14:45 AM: [NOTE] Starting Server. Protocols Enabled: Secure Shell(Port: 22),
12/27/2010 10:14:45 AM: [FAIL] Could not listen on address: any and port: 22 because the combination is already in use
12/27/2010 10:14:45 AM: [NOTE] SSL v2 Protocols disabled for PCI Compliance
12/27/2010 10:14:45 AM: [FAIL] FTP server could not start - Check if another program is listening at the same ports
12/27/2010 10:14:45 AM: [NOTE] FTP server stopped

I have a FTP Server using port 22 when I changed the port it started correctly. Hope this helps.
 

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