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Sysax Product Forums / Sysax Multi Server / General Discussion / Sysax Support not good enough
Posted:  19 Jul 2011 11:35
To use a product such as this for business purpose requires a prompt support if necessary. Sysax in my view doesn't give this type of support. Tickets are left unanswered for weeks/months and there is no faster way of getting in contact with them or escalating an issue.

Please strengthen this opinion if you agree to raise awareness with Sysax.

Regards,
Peter
Posted:  22 Jul 2011 04:33
Hi Peter,

Moving forward, our support staff will monitor this forum and reply to any issues raised here also.



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