Posted:  19 Jul 2011 11:35
	Registered User Currently Offline	Posts:  3 Join Date: Sep 2010
To use a product such as this for business purpose requires a prompt support if necessary. Sysax in my view doesn't give this type of support. Tickets are left unanswered for weeks/months and there is no faster way of getting in contact with them or escalating an issue. Please strengthen this opinion if you agree to raise awareness with Sysax. Regards, Peter

Posted:  22 Jul 2011 04:33
	Moderator Currently Offline	Posts:  367 Join Date: Nov 2008
Hi Peter, Moving forward, our support staff will monitor this forum and reply to any issues raised here also. ------------------------ FTP Server Solutions Simplified

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