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Sysax Product Forums / Sysax Multi Server / General Discussion / Authentication Issue
Posted:  27 Jul 2012 21:46
When my users try to access the ftp site from the IE browser using the url: ftp:\\sitename.com, the authentication fails. However, when they try to access the site using the internal ip address: ftp:\\10.10.3.7 for example, the authentication passes.

Both URL's go to the same place and you get the login screen.

What could be causing this?
Posted:  05 Sep 2012 15:16
Have you checked if the user encounters the same issue using another browser? Is it the same if he uses firefox or chrome?
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