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Sysax Product Forums / Sysax FTP Automation / Bugs and Feature Requests / how to setup connextion timeout
Posted:  17 Oct 2013 16:21
For some reason, once in a while the sysax ftp process hangs and seems to be waiting for download completion message from the FTP server.

Problem is that sometimes, there are timeouts and it seems like when the timeout happens when the file is completed and only the handshake is lost, sysax hangs. Can we code a behavior that when 1 min has passed without receiving data, a retry is attempted?
Posted:  19 Oct 2013 14:26
Hi Steeve, this is a good suggestion for enhancement.

Please submit a support ticket so that we can document and get started on processing your request.

Regards,
Sysax Support
 

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