Windows 7 Error – Cannot Click Desktop Icons

March 25th, 2014 by Rossy Guide

How does this happen?

The Windows 7 error is a software or hardware problem that prevents a program from working correctly. It might cause you to lose information in the file you’re working on, cause errors in the file (corrupt the file) so you can’t work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don’t typically cause Windows or a program to stop working.

Windows 7 errors can occur if you are running two software programs that aren’t compatible, if your computer has memory problems, or if the computer has been infected with malicious software. If this type of error keeps occurring, follow these steps:

o Install the latest updates for Windows and for the program displaying the error.

o Check Action Center for a solution to the program displaying the error. When you have Windows Error Reporting turned on and a program stops working, a problem report is typically sent to Microsoft for more analysis. If a solution is available, or there are steps you can take to minimize the likelihood of the problem recurring, they’ll be available in Action Center.

o Update and run your antivirus software. Windows doesn’t come with antivirus software, but Action Center can often monitor the antivirus software that you or your computer manufacturers have installed.

o Make sure your computer has at least the minimum amount of random access memory (RAM) required to run the program that is displaying the error. Look for the program requirements online or in the packaging information.


How it can be managed?

First temporarily disable security software and check. If it works then it’s your security software/softwares causing the issue.

Else, try the following and check if it helps.

1. Hit ctrl+shift+escape to open Task Manager.
2. On the processes tab , locate explorer.exe and select it,
3. Then click ‘end process’.  This should clear the desktop save the background.
4. Now move to the applications tab and click on ‘new task’.
5. Type in explorer.exe and click OK to reload the desktop.
6. Try clicking on some icons and check if it works fine. If so, then you have something loading at boot that is interfering with the desktop.

If the issue persists, check in Clean Boot as there could be some third party software interfering:

Clean Boot:  

To help troubleshoot error messages and other issues, you can start Windows Vista by using a minimal set of drivers and startup programs. This kind of startup is known as a “clean boot”.  A clean boot helps eliminate software conflicts.

How-to run Windows in Selective Startup (Clean Boot)…

o Click Start, click Control Panel, click System and Maintenance, click Administrative Tools, and then double-click System Configuration.
o Click Continue, or provide Administrator credentials if prompted.
o Click the General tab, and click Selective startup.
o Under Selective startup uncheck Load startup items.
o Click the Services tab, check the Hide all Microsoft services box, and then click Disable all.
o Click the Apply, then OK, and then Restart.

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